• PHILOSOPHY

    Back to Basics

     

    Mind Up believes that long-lasting business benefits come from combining practical purchasing with cooperation and engagement, both in the field and in the minds of all teams involved.

     

    Short-term subcontracting works for a brief period of time. Still, a vendor and its products go hand in hand: the quality of one directly reflects the quality of the other.

     

    More and more businesses are waking up to this idea and realise the need to readdress the quality and productivity costs that are generated by over-sized or under-managed vendor bases which also threaten the reputation of the business.

    Working on a vendor base to mitigate the risks is crucial but there is more...

     

    Challenging our purchasing routines, improving vendor relationships by ensuring transparent communication and nurturing long-term partnerships will not only significantly reduce the risk of over-spending and over-allocation of resources.

     

    It will also create value by improving company best purchasing practices and the positive impact the business has on vendors, communities and consumers.

    Sustainability can seem abstract, especially when put in the context of business targets and ambitious savings.

     

    Yet, it doesn’t involve changing the whole structure of the supply chain.

     

    At Mind Up, we know how to create sustainable business practices in China and Asia, in a way that is pragmatic and tangible, and positively impacts your value chain.

     

    Are you ready to make a difference?

  • MISSIONS

    Restore purchasing as being a purposeful & people-oriented role within the business

    MANAGE &

    MITIGATE RISKS

    UNDERSTAND & ASSESS YOUR VENDORS RISKS TO DESIGN BESPOKE BUSINESS & SOCIAL STRATEGIES.

    ADD VALUE TO

    YOUR SUPPLY CHAIN

    SUPPORT YOUR STRATEGIC VENDORS ON-FIELD IN THEIR SOCIAL & ENVIRONMENTAL CHALLENGES.

    FOSTER LONG-TERM PARTNERSHIPS

    GATHER PURCHASING TEAMS & VENDORS AROUND COMMON TARGETS & VALUES FOR LONG-TERM IMPACT.

  • SERVICES

    Vendors & Partners management

    From global sourcing to consolidation, a qualitative vendor base positively impacts your performance on the long term.

    We offer solutions to help you define realistic performance indicators for your vendors and simple and pragmatic assessment methods. More importantly we help improve the communication, collaboration and transparency between your vendors and your purchasing teams in order to reach common targets.

    Risk management, Business & Social strategy (Due Diligence)

    Your vendors and partners activities directly impact your company's efficiency & reputation.

    We offer solutions to redefine your vendors stakes and strategic partners, map out their related risks and build up a customised and adding-value risk management strategy, including social due diligence solutions. During the process, we engage your purchasing team so that they own the designed solutions and tools and ultimately apply it at the sourcing phase/ new vendor selection.

    Social diagnostics & Strategic guidance

    All your vendors may not have reached the same level of understanding and integration of social fundamentals.

    We offer solutions to operationally deploy your social strategy in a meaningful way: while keeping the reality of the field and cultural challenges at heart, we work closely with your vendors to guide them and ensure that they meet the minimum social and environmental requirements of your business and/or international standards (i.e SA8000). We make realistic and bespoke recommendations by promoting an improvement-oriented mindset. We can also build upon your business's internal code of conducts to empower your employees to continue to independently form solid vendor relationships.

    Processes & Organisation optimisation

    Purchasing is all about team work!

    Vendor cooperation and a strong purchasing base (including process and people capabilities) will greatly improve efficiency, and the motivation of your employees and vendors.

    We offer solutions to challenge and optimise your purchasing processes, practices and people capabilities to improve the overall performance.

  • approach

    Our approach is bespoke, result-oriented, practical and mindful of local customs and cultural values.

    After understanding the challenges, we promote a step-by-step and prioritised approach that leads to practical solutions.

    We know that small changes can have a big impact and so this is where we start.

     

    Although challenges throughout different industries can be similar, each solution is unique.

    It needs to be adapted to your company vision, size, maturity, values, culture and most importantly your people.

     

    Our experience in Asia shows us that this culturally rich and complex continent requires businesses to think outside the box; we are mindful of cultural values when engaging and empowering your people and your vendors to own the challenges at hand and find pragmatic solutions to create long-term impact.

  • business cases

    Risk assessment and management

    Location: France

    Industry: Retail

    Target

    • Design solutions to efficiently mitigate risks on the short and long term.
    • Go beyond compliance with supportive guidance solutions for strategic vendors.

    Key success factors

    • Teams & management willingness to set up a differentiating & value added social strategy, adapted to the vendors base. 
    • Active participation of the supply chain & procurement teams

    Outcomes

    • A pragmatic method to design pertinent  vendors risk mapping tool.
    • A bespoke social diagnostic framework to assess vendors challenges and monitor progress.
    • A 3-year road map for strategic vendors social diagnostic & guidance in line with company’s culture, resources and vendors profile.

    Social audits & Vendors Strategic Guidance

    Location: China - India - Morocco

    Industry: Apparel Manufacturing & Retail

    Target:

    • Genuinely improve strategic vendors' social & environnemental practices and conditions. 
    • Support & animate vendors’ progress to own and make positive changes for the long run. 

    Key success factors:

    • A realistic, people-oriented and pragmatic approach to compliance. 
    • Rewarding vendors' transparency with constructive dialogues and the production of tangible  recommendations, within realistic timelines.
    • The engagement of the purchasing team in supporting the changes.

    Outcomes:

    • Vendor recognition, acceptance and gradual alignment with basic compliance and business impact.   
    • Positive changes for workers in terms of safety  & working environment.
    • Increased cooperation and strengthened relationships.  

     

    Vendor performance assessment

    Location: Hong Kong

    Industry: Retail & Manufacturing

    Target

    • Assess and monitor performance of over 100 vendors throughout 3 product categories.
    • Drive vendor strategy both short-term and long-term. 

    Key success factors

    • Active participation of all teams involved in vendors selection to define realistic KPIs in line with their targets & values. 
    • Promoted a continuous improvement approach which suits to both vendors and procurement teams.

    Outcomes

    • Production of practical and visual scorecards & mapping tools. 
    • Enhanced communication & collaboration with vendors on newly developed KPI s and business requirements. 
    • Volumes consolidation on high-performing and strategic vendors.

    Purchasing optimisation

    Location: Hong Kong - Taiwan - China

    Industry: Services (environment)

    Target:

    • Improve purchasing operations of 5 strategic categories involving 20 industrial sites in 3 countries. 
    • Generate better margins for the next 3-5 years. 

    Key success factors:

    • Close communication and active participation of the operation teams.
    • Deeply grasped products market challenges and specifications for the business. 
    • Improvement of partnerships in line with company values.

    Outcomes:

    • Outstanding and mutually beneficial negotiation outcomes: higher margins (30% average) for the company & long-term commitment for partners. 
    • Practical optimisation of the company's purchasing process.
    • Enhanced communication between the different sites to develop further synergies.

     

  • Partners

    Thank you for trusting Mind Up

  • BIO

    Marjorie Hobin

    Founder

    Her passion for China and Asia dates back to 20 years ago, when she embarked upon her journey of studying Mandarin. After graduating in 2006 from EM Lyon in France and the Sun Yat Sen University in Taiwan, she moved to Shanghai.

    Whilst working with the Saint-Gobain Asia Sourcing Office for almost 8 years, Marjorie developed an in-depth and extensive knowledge of both operational sourcing and strategic purchasing, managed global purchasing and sourcing projects and oversaw the B2B marketing and operational functions of the business.

    In 2013, turning a long-life dream of exploration and writing into reality, she travelled the world for a year.

    Returning to China in September of 2014, Marjorie founded Mind Up Consulting and became a SA8000-certified social auditor. Since then, she devotes herself in enriching vendors and workers relationships. One goal: to improve overall business performance and drive sustainable growths

    Combining her expertise in procurement, sustainability and manufacturing with a deep passion for people and cultures, Marjorie is also taking Mind Up projects to new horizons, including South East Asia, North Africa and Eastern Europe.

     

    Clotilde Pallier

    Project manager

    From a very early age, Clotilde was fascinated with science and technology. She therefore decided to join an engineering school in Rennes, France.

    While completing an internship in Bangkok, she fell in love with Asia’s melange of cultures and customs. After graduating in 2008, she joined Carrefour as a Quality Control Manager in Indonesia and when the opportunity arose, transferred to Shanghai, China.

    Clotilde has solid, pragmatic experience in production, quality assurance and risk management. Whilst working closely with manufacturers and farmers for years, she began to understand the complex inter-dependencies that exist between production, people and the environment.
    Since then, she decided to align her career with sustainability values and topics. In this journey, she first joined a small social enterprise and now works for Mind Up Consulting.

    Always striving for high social impact, Clotilde is also involved in various sustainability projects, such as FEIY, a platform where she supports and empowers social entrepreneurs.

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